Your sweep appointment, what to expect:

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• Turn up on and introduce our self 
• Visually inspect chimney stack/pots & any cowls externally
• Visually check appliance or fireplace

Then carry out the relevant work required. 

We ask that appliances must not be used at all in the 24 hours before an appointment

We also ask where possible to have ash and debris removed from the fire/grate before arriving, and move any nearby furniture to allow access for our equipment. We also ask for access to a plug near to the fireplace so we can power our vacuum and other equipment if needed. 

We will then: 

• Sheet up around fireplace/stove if necessary and use runners from the front door to the fireplace if needed
• We carry ample sheet and floor runners, the customer does not need to cover anything prior to the appointment but this personal preference, and if you want to cover anything with dust sheets etc feel free
• The fireplace is screened off & swept with brush, rods and vacuum, all debris and soot will be removed from the applicate/fireplace upon completion
• We then carry out a smoke evacuation check is performed by setting off a smoke pellet, to prove the chimney is venting correctly and free from obstructions, if there is any issues we will show yourself on the day. 

For other services like look-see CCTV checks, drone checks, pre install checks etc we will carry out a similar process. 

Your chimney will be inspected by a professional chimney sweep assessed to the national standards - The chimney sweep will assume unless otherwise told by the homeowner entry that the appliance is correctly and safely installed and is in a fit state to be swept with no known issues 

The chimney and appliances must be safely and properly installed as well as is in a fit state. 

If a fault occurs during sweeping, this is not the misdeed of the sweep. For a chimney and items connected to the installation to be considered fit for use, it must be in such condition that it can be safely cleaned and tested. If damage is caused during sweeping it suggests an underlying fault due to poor installation, misuse or age which was exposed by the sweeping process.  Please see our T&C's

Appointments are booked on the basis that we will be attending to sweep a chimney or chimneys. If we are unable to sweep an appliance due to its condition, problems with access, installation issues or other hazards identified, we will charge a standard £40 Inspection Fee  per chimney. This will include professional advice on faults and suggested actions to repair any issues. We do not offer free quotation visits. 

If you have any questions? get in touch,  07842107746 / hello@seanthesweepwirral.co.uk